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phoenix44
Date registered: Dec 1899
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| Rust perferation on OEM accesories
I noticed this past week a hole on the under side of one of the chrome side steps on my ML. Since they were OEM and either installed by the dealer of the factory (ML55) would they be covered under the rust perforation warranty? |
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kenyee
Date registered: Dec 1899
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| Re: Rust perferation on OEM accesories
can't hurt to ask.
FWIW, they claimed mine was because of rocks hitting it (it was rusted on the left rear). I disagreed since a lot of people had issues w/ the chrome steps rusting, but lost...
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Darkmann
Date registered: Dec 1899
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| RE: Rust perferation on OEM accesories
You'd think that it'll be covered since it's perforation. But I'd bet you they would dump this under "wear & tear" since, they may argue, that they can't determine if the perforation was aggravated by rocks while you were offroading or driving on you supermarket parking lot. I don't believe they will deny that the rust started from the inside of the tube. What you want to do is first read the limitation on rust warranty protection for your vehicle. If you're still covered, get as much data on this problem as you can find. Then go to your shop and make your case. Be nice and if they balk, make a deak - you pay for parts, they pay for labor. It really depends on your local MB shop. |
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cmitch
Expert
Date registered: Apr 2006
Location: Ala-Tenn
Vehicle(s): 2002 ML320, 2005 S430 4Matic, 2010 F150 Super Crew
Posts: 3412
| RE: Rust perferation on OEM accesories
Rust perforation literally means to 'rust through', hence the word 'perforation'. Unless there are actually holes in it, I doubt they will do a blasted thing about it.
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phoenix44
Date registered: Dec 1899
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| RE: Rust perferation on OEM accesories
cmitch - 5/10/2007 2:54 PM
Rust perforation literally means to 'rust through', hence the word 'perforation'. Unless there are actually holes in it, I doubt they will do a blasted thing about it.
There is a hole in the underside of the step, big enough to put a golf ball in! |
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cmitch
Expert
Date registered: Apr 2006
Location: Ala-Tenn
Vehicle(s): 2002 ML320, 2005 S430 4Matic, 2010 F150 Super Crew
Posts: 3412
| RE: Rust perferation on OEM accesories
phoenix44 - 5/10/2007 2:29 PM cmitch - 5/10/2007 2:54 PM Rust perforation literally means to 'rust through', hence the word 'perforation'. Unless there are actually holes in it, I doubt they will do a blasted thing about it.
There is a hole in the underside of the step, big enough to put a golf ball in! Then I would persuade them to do something. That's just not right. I would expect that out of a J.C. Whitney accessory but OEM Mercedes?? |
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phoenix44
Date registered: Dec 1899
Location:
Vehicle(s):
| RE: Rust perferation on OEM accesories
cmitch - 5/10/2007 3:44 PM
phoenix44 - 5/10/2007 2:29 PM cmitch - 5/10/2007 2:54 PM Rust perforation literally means to 'rust through', hence the word 'perforation'. Unless there are actually holes in it, I doubt they will do a blasted thing about it.
There is a hole in the underside of the step, big enough to put a golf ball in! Then I would persuade them to do something. That's just not right. I would expect that out of a J.C. Whitney accessory but OEM Mercedes??
Update. I spoke to the service mgr, and it is looking very promising. I will drop my the dealer next week for them to give me the final verdict.
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